Privacy Policy

Information about how we process and protect your personal data.

1. Data controller

2. Personal data we collect

The personal data we may collect through this website includes:

  • Full name
  • Phone number
  • Email address
  • Any additional information voluntarily provided through the contact form

3. Purpose of processing

Personal data provided will be processed for the following purposes:

  • Responding to and managing enquiries, quote requests and technical inspections submitted through the contact form.
  • Communicating with the user to address their request.
  • Managing the commercial or pre-contractual relationship arising from the request.

4. Legal basis for processing

The legal basis for processing personal data is:

  • Consent (Article 6(1)(a) GDPR): by submitting the contact form, the user consents to the processing of their data for the stated purposes.
  • Legitimate interest (Article 6(1)(f) GDPR): for managing commercial enquiries and providing the requested service.
  • Performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR): when processing is necessary for the execution of a requested quote or service.

5. Data retention period

Personal data will be retained for the time necessary to fulfil the user's request and, subsequently, for the legally required periods to address any liabilities arising from the processing. Generally, data will be retained for the duration of the commercial relationship and, once ended, for a maximum period of 5 years.

6. Data recipients

Personal data will not be disclosed to third parties, except where required by law. No international data transfers are made outside the European Economic Area.

7. Your rights

You may exercise the following rights in relation to your personal data:

  • Right of access: to know what personal data we are processing.
  • Right to rectification: to request the correction of inaccurate or incomplete data.
  • Right to erasure: to request the deletion of data when it is no longer necessary.
  • Right to object: to object to the processing of data in certain circumstances.
  • Right to restriction: to request that the use of data be limited.
  • Right to data portability: to receive data in a structured, commonly used and machine-readable format.

To exercise these rights, please contact us at info@impermeabilizacionessoliva.com with the subject line "Data Protection" and a copy of your identity document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe the processing does not comply with current regulations.

8. Cookies

This website uses cookies. For detailed information about the cookies we use, please see our Cookie Policy.

9. Security

Impermeabilizaciones Soliva has implemented the necessary technical and organisational measures to ensure the security and integrity of personal data and to prevent unauthorised alteration, loss, processing or access.

10. Changes to this policy

Impermeabilizaciones Soliva reserves the right to modify this privacy policy to adapt it to legislative or jurisprudential developments, as well as industry practices. Any changes will be announced on this page with reasonable advance notice.

Last updated: March 2026